Supply Chain Case Study
How Global Seafoods Australia is Elevating Supplier Sustainability with ESG Metrix®
Global Seafoods, a prominent player in the seafood supply chain, is committed to driving sustainability and ensuring compliance across its supplier network. Recognising the importance of capturing accurate ESG data and aligning with industry standards, the company sought a solution that would streamline the collection, verification, and reporting of supplier information.
The Challenge
With an extensive network of producers and suppliers, Global Seafoods Australia needed to create a customised framework that incorporated Supplier Assessment Questionnaires, enabling suppliers to submit detailed sustainability information, upload relevant certifications, and align with best practices. Their goal was to improve visibility, ensure compliance with sustainability frameworks, and enhance reporting accuracy.

The Support
Adapting SAQs into a Custom Framework
ESG Metrix® enables the creation of fully customised reporting frameworks tailored to Global Seafoods’ supplier requirements. This ensures the data collected through Self-Assessment Questionnaires (SAQs) is relevant, aligned with ESG and Sustainability priorities, and structured for meaningful analysis.
Supplier Certification Management
Suppliers can easily upload, update, and manage their certifications directly within the platform. This feature enhances compliance oversight and fosters transparency by creating a centralised repository for documentation such as MSC, ASC, ISO14001, Sedex, or any other relevant documentation.
Incorporating Human Rights and Modern Slavery Risk Identification
The SAQ framework now includes targeted questions designed to surface potential risks related to human rights and modern slavery. This proactive approach strengthens due diligence and aligns supplier practices with global ethical standards.
Streamlined Reporting
By centralising all supplier ESG data in one platform, Global Seafoods significantly reduces the time and administrative resources needed to manage and report on Sustainability performance. This streamlined process also supports more consistent and efficient communication with internal and external stakeholders.
Implementation and Impact
With the implementation of ESG Metrix®, Global Seafoods now has a comprehensive, structured system to track and manage supplier ESG data effectively. The customised framework empowers producers to align with sustainability best practices while providing Global Seafoods with a scalable solution to manage certifications and compliance more efficiently.
By consolidating sustainability, health and safety, and other regulatory compliance data into one platform, ESG Metrix® is saving time for Global Seafoods staff by eliminating the need for multiple spreadsheets and manual processes. This centralised approach reduces administrative workload, enhances data accuracy, and provides a single source of truth for compliance management.
What’s Next?
As Global Seafoods continues to strengthen its commitment to sustainability, ESG Metrix® will play a pivotal role in enhancing supplier engagement, improving data integrity, and driving long-term impact across their value chain.
Contact us today to support your supply chain
info@esgmetrixgroup.com